Flawless Remote Infrastructure Management Around the Clock

from experts who understand networks best

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We know how critical IT networks are for your business. Our certified experts use the latest tools and technologies to ensure that your networks are run seamlessly around the clock. We take security seriously and our top priority is preventing intrusions even before it happens and we don't compromise even the least bit on this.

Workstation Administration

  • Workstation setup
  • Initial configuration & templates
  • Virus & Malware removal and updates
  • OS updates
  • Backups & Restores
  • License management
  • Various day-to-day troubleshooting

Network & Connectivity

  • IP / DNS Management manually and automatically
  • Local computer connection issues
  • Switches & Router troubleshooting
  • Ping, telnet, ipconfig, tracert, DNS and DHCP troubleshooting
  • Backups & Restores

Active Directory

  • Adding user accounts
  • Joining I Dis-joining computers
  • Resetting passwords
  • Creating & managing security & distribution groups
  • File sharing & access permissions
  • User & Server VPN Setup
  • Computer outage response
  • Network outage response
  • Server outage response

Other Peripherals

  • External storage and hard drives
  • Printer server management
  • Installing network and local devices
  • Managing network and local devices
  • Restarting printer spool
  • Clearing printer spool

E-Mail Administration

  • Exchange configuration
  • Spam filter modifications
  • E-mail Archiving
  • Desktop e-mail client setup
  • Mobile device e-mail set up

Software Installation

  • Installing, Uninstalling software on workstations & servers
  • Preference changes

Office 365

  • Office 365 desktop setup
  • Manage users
  • Password & License management

Software Support

  • Office
  • Web Browser
  • Google Apps
  • Java updates
  • Windows updates

Remote Server Management

(Administration, Monitoring & Data Loss Prevention)

Web Server

  • Windows, Linux web server support.
  • Web Server (IIS 61 IIS 71 IIS 8), (Apache, Nginx, tomcat) configuration, administration and troubleshooting.
  • Managing Users and Groups.
  • PHP, .Net, .PL, CF installation and configuration.
  • Control panel software installation.

Email Server

  • Mail Servers - Sendmail, Postfix, Qmail, Hmail, Mailenable, Zimbra, Smartermail, MS Exchange 201 0.
  • Mail Server Security, Mail Relaying Configuration.
  • Implementing Anti-Spam, Anti-Virus, Email Archiving Services.
  • Importing and Exporting, Migrating Mail data.

Database Server

  • SQL servers : MS SQL 2005, MS SQL 2008, MS SQL 2012, MySQL, PostgresSQL
  • Performing in-place Database Server version and edition upgrades.
  • SQL server migration and Backup/restore operations.
  • SQL Server Fail-over Clustering and Implementation of SQL Server Replication techniques.

Server Monitoring

  • (Physical, Virtual & Cloud)
  • 24x 7 heterogeneous applications and servers monitoring.
  • Experience in monitoring tools like Nagios, Solarwinds, PRTGIMRTGI, lpcheck etc;